Great Falls, VA·240-595-1830
Reed Baylin
Customer Support & Operations Leader
Thirteen years across SaaS, IT, regulated retail and nonprofit. Most recently running Leader-on-Duty shifts at RISE Bethesda.
- 13+yrs
- support & ops
- 50+/wk
- tickets resolved
- 5months
- to leadership track
Ask me anything
Answers come from my résumé and my own notes, in my words. If I don’t know, I’ll say so.